ATTENTION ALL PATIENTS
Bernstein Allergy Group is committed to providing the safest clinical environment to deliver care during this pandemic therefore we are taking a proactive approach to prevent the spread of COVID-19. In order to maximize control of patients with conditions that are unable to be seen through telemedicine, our office has decided to open a drive-thru clinic starting this Monday, March 23rd. Our drive-thru option will be available by appointment only at both the Winton Rd. and Cornell Office locations, and can accommodate our allergy shot patients, oral immunotherapy patients, biologic shot patients, as well as established or new patient visits that need to be seen in person. The drive-thru option will allow you to wait in your car so we can abide by the “10 people or less in an area” policy but still allow us to keep visual and audible contact with you. A limited number of patients will be seen inside the office, but only one or two at a time so we can limit the number of patients in the waiting room area.
We will continue scheduling telemedicine appointments for all non-urgent patients and patients who are older or who have co-morbidities that put them at risk for exposure at the office. If you are currently a patient in our office and have a regular follow-up scheduled in the next few weeks, we will be transitioning your office visit into a telemedicine visit in order to maintain your clinical care according to good clinical practice. If you need help with getting started on telemedicine, please contact our office and we can walk you through the process. Policies regarding who is eligible for telemedicine is actively changing. We are currently able to offer telemedicine visits to all of our privately insured patients as well as Medicare patients. Our goal in opening up this drive-thru option is to continue to provide care for our patients but doing so in the safest way possible for you, your family, and our staff. As a physician office providing healthcare to at-risk patients, we consider ourselves to be an “essential business” and will continue to operate during Gov. DeWine’s new order. We are all in this together and our office will do its best to keep you healthy so that we can keep you away from urgent cares and emergency rooms.
In order to provide a safe working environment for our staff we have limited the number allowed in the office at one time. This has reduced our ability to answer phone calls and voicemails in a timely manner. To help alleviate this burden we would encourage established patients to use the portal for all future communications regarding medication refills and simple questions if possible. For more complex issues please schedule a telemedicine visit.
If you are concerned you have COVID-19, we recommend you seek care first from our telemedicine service or call our office or your primary care physician. A healthcare professional can evaluate you over the phone and determine if you meet the CDC guidelines for testing based on symptoms, travel and exposures. If you do meet the criteria, you will be advised as to how to proceed with testing. The Ohio Department of Health also has set up a COVID-19 hotline (1-833-4-ASK-ODH) for those with questions or concerns.
We encourage everyone to practice regular infection prevention techniques such as personal distancing, washing their hands frequently, avoiding touching their faces, cough etiquette and staying home as much as possible especially when they are sick. For up-to-date information about the Coronavirus pandemic visit the CDC’s coronavirus website.
If we all do our part, we can help to curb the spread. Be well.
Dr. David Bernstein, Dr. Jonathan Bernstein, and Dr. Justin Greiwe
Welcome to BERNSTEIN ALLERGY GROUP
Your Premier Cincinnati Allergist
Our physicians are board certified in Allergy, Asthma, Immunology and Internal Medicine or Pediatrics.
We strive to provide high quality personalized medical care for adults and children suffering with asthma, allergies, and other immune disorders.
Our objective is to educate our patients about their medical condition and treatment so that they will be able to participate in the management and care of their own disease.